On Thursday Oct. 1, 2015, PayLease experienced some connectivity issues with their Internet Service Provider (ISP). If you sent any transactions to PayLease around that timeframe and they continue to show in your AutoPost, you should check to ensure they are not still in a ‘Sending’ status. See this sample screenshot:
If you find any transactions that remain in a ‘Sending’ status, you should contact PayLease Customer Support so they can verify the transaction made it into their system. After you have verified the true status of the transaction, you can manually change the status in PropertyBoss.
If you have any questions, you can submit a ticket to our ClientCare and we will be happy to assist you.